Tag: Spark27

  • AI that supports people

    AI that supports people

    We’re harnessing AI to focus on what humans excel at—judging, conversing, and improving—by letting Bobbie manage triage, detect risks, and guide digital transformation. This approach boosted capacity, matching two staff roles, while maintaining near-perfect customer feedback. The results from September prove AI can amplify human impact.

  • AI Enabled Project Decision Making

    AI Enabled Project Decision Making

    Digital twins are reshaping how we test project ideas using real user data. By analysing personas, customer journeys, and direct feedback, we anticipate how changes affect different users. This method exposes Digital Friction early, saving time and effort. The insights fuel more confident decisions. We’re building on this at SDI Spark to push the boundaries…