Don’t Blink: You are the Human Firewall!

From SDI’s Spark26

In this energetic session we look at how the service desk becomes the real human firewall, shaping the organisation’s first line of defence and putting the Information Security Management practice into action where it matters most.

We all know that it’s now ‘When’ not ‘If’ when we talk about security incidents. We start with a real incident example to show how quickly things can turn when simple checks are missed. We then run a short incident simulation to test the first ten minutes of your response and show the habits that keep information safe under pressure. You will leave with clear, practical steps that both managers and analysts can put in place straight away, helping your teams strengthen identity checks, reduce avoidable risk, and build secure behaviour into everyday work.

https://www.brighttalk.com/webcast/9795/666765?utm_source=ServiceDeskInstitute&utm_medium=brighttalk&utm_campaign=666765