Tag: ITIL

  • Principles: The Quiet Backbone of PRINCE2 and ITIL

    Principles: The Quiet Backbone of PRINCE2 and ITIL

    ITIL’s guiding principles and PRINCE2 principles are powerful tools that complement each other in project management. By integrating these frameworks, organizations can enhance their value delivery, sustainability, and governance.

  • All Four. Always.

    All Four. Always.

    The article discusses the recurring issues in digital change within Further Education, emphasizing the importance of integrated systems thinking. It highlights that poor upstream decision-making leads to friction and diminished trust in services. The author seeks feedback from the ITSM community regarding the feasibility of end-to-end management using ITIL principles in collaborative sectors.